Effective Date: February 28, 2025

1. Introduction

Welcome to High Plains Psychiatric Services (“we,” “our,” or “us”). By accessing or using our website https://highplainspsychiatricservices.com/ and services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

High Plains Psychiatric Services provides telepsychiatry, medication management, and mental health support. Our services are intended for individuals seeking psychiatric care and are not a substitute for emergency medical assistance.

3. Eligibility

By using our services, you confirm that you:

  • Are at least 18 years old or have parental/legal guardian consent.
  • Provide accurate and truthful personal and medical information.
  • Will use the services only for lawful purposes.

4. Appointments and Cancellations

  • Appointments must be scheduled in advance through our website or by phone.
  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
  • We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

5. Payment and Insurance

  • Payment is required at the time of service unless prior arrangements have been made.
  • We accept insurance and self-pay options. Patients are responsible for verifying coverage with their provider.
  • Any outstanding balances must be paid before additional services are provided.

6. Telehealth Services

  • By using our telepsychiatry services, you consent to remote healthcare consultations.
  • You are responsible for ensuring a private and secure environment for your telehealth session.
  • We are not responsible for any connectivity issues on your end that may affect your session.

7. Confidentiality and Privacy

  • Your personal and medical information is protected under HIPAA and other applicable laws.
  • We follow strict security measures to protect your data, but we cannot guarantee absolute security.
  • Please review our Privacy Policy for details on how we handle your data.

8. Website Use and Content

  • The content on our website is for informational purposes only and should not be considered medical advice.
  • You may not copy, distribute, or modify any website content without our written permission.
  • Unauthorized use of our website may result in legal action.

9. Limitation of Liability

  • High Plains Psychiatric Services is not liable for any damages resulting from your use of our website or services.
  • We are not responsible for any errors, service interruptions, or technical issues beyond our control.
  • We do not guarantee specific outcomes from psychiatric treatment.

10. Termination of Services

We reserve the right to terminate or refuse services if a patient:

  • Engages in abusive or inappropriate behavior.
  • Fails to comply with treatment recommendations.
  • Violates any terms of this agreement.

11. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

By using our website and services, you agree to these Terms and Conditions.